Supply Chain Managers FAQ
How will SOLYS help me forecast?
SOLYS lets you review forecasted and un-forecasted events, measure forecast projections, exceptions and accuracy, track inventory, build forecasts and create collaboration notes.
How quickly and easily can I run a report?
You'll be able to run a report in just seconds. Learning how to build a report is just as fast. SOLYS is designed to create reports from a single Report Builder screen - so you only need to learn how to manage the Main Screen to run any type of report. From there you can build a report and run it again to compare answers. Because it's so easy to learn and to generate reports, you'll find yourself digging deeper into your data to get even more information on which to base business decisions.
What level of data will I be able to access?
SOLYS is compatible at store, chain or group (i.e., distribution center) level data. In fact, you can quickly and easily switch back and forth between data levels at any time. For example, you can view a particular item at the chain level, then view the store level detail for that item.
Can I customize SOLYS for my specific business needs?
Yes. You'll find that it's easy to customize SOLYS using the item attributing, custom groupings and saved reporting capabilities. You can even create a custom report and save it as a template to run the same report each week.
How do I import data into SOLYS and how long does it take?
Your SOLYS support representative will help you set up your initial database. Depending on the level of your data - store, chain, group, etc - and the amount of data - number of years you have on file - your database can be built in just a few days. Once your database is created, it's easy to import data each week. In fact, it's as simple as browsing for the data file you've received from the retailer and clicking "Import." Your new data files will import in just a few seconds.
How do I keep my data current and accurate?
A SOLYS administrator on your team updates data each time it is made available by your retailer. Typically, data accuracy is only an issue if the retailer makes an unannounced change to their formatting. However, even then, our support staff will quickly troubleshoot the data to ensure its accuracy. If you're using SOLYS on your laptop, but your team has a central database that resides on a server, SOLYS will automatically update your laptop to reflect the latest changes to your central database.
How do I update or attribute items?
New items are automatically assigned the attributes in your retailer's database hierarchy. SOLYS also lets you assign your own user attributes. SOLYS helps you easily check for new items with unassigned attributes.